1.1 These General Terms and Conditions (GTC) govern the relations between Attimo Chocolate and its customers of the online shop. They are an integral part of every contract concluded between Attimo Chocolate and a customer. Subsidiary agreements, assurances or changes to these terms and conditions must be written. These Terms and Conditions therefore apply to the order and delivery of standard items and custom-made by Attimo Chocolate.
- Contract conclusion
The order from private customers is done online. The offer to conclude a purchase contract lies in the binding submission of the order after the customer has selected the products and confirmed his selection by clicking on the button marked “buy”. The customer can change his information at any time until clicking on the “buy” button. The contract is concluded when the customer clicks on the “buy” button and executes the order.
- Order changes
The order of the customer is binding for him. After placing the order, the customer can not make any order changes. An optionally existing right of withdrawal remains unaffected.
- Alcoholic products
The sale of alcoholic products (wine, spirits, sparkling wine, etc.) to persons under the age of 18 is prohibited in Switzerland and Europe. By ordering in the online shop of Attimo Chocolate, the customer accepts these terms and confirms that he is authorized to purchase.
- Terms of delivery
5.1 The delivery of the ordered items is at the expense of the customer. The delivery, packaging and shipping costs are shown separately on the invoice
5.2 Domestic deliveries (Switzerland, Principality of Liechtenstein) are made on the morning or afternoon or at the contractually agreed delivery time by delivery services specified by Attimo Chocolate.
5.3 Consignments abroad are insured and are made by carriers at the option of Attimo Chocolate.
5.4 Attimo Chocolate is not liable for undeliverable or late delivery of the goods due to incorrect indication of the delivery address by the customer, absence of the recipient or in case of unforeseeable problems in customs clearance.
5.5 The estimated delivery times are only approximate values. For no-fault delivery delays, e.g. due to force majeure, traffic congestion, bad weather conditions, unusual, unpredictable detention by the customs authorities etc., Attimo Chocolate is not liable and does not entitle the customer to withdraw from the contract of sale or to claim damages.
6.1 The prices for the products offered, which are listed on the day on which the customer places the order, apply. The prices are binding until the order confirmation by Attimo Chocolate or during the period specified in the order confirmation. All prices are – unless otherwise agreed – gross prices in Swiss Francs (including VAT)
6.2 Prices are subject to change due to changes in taxes, fees or shipping costs.
- Terms of payment
7.1 The orders in the online shop are payable by PayPal.
7.2 In the event of late payment Attimo Chocolate reserves the right to withhold further deliveries to the customer and to charge a reminder fee and default interest. A collection company is charged with debt collection.
- Control of the goods / complaints
8.1 The recipient undertakes to inspect the goods immediately upon receipt for completeness and condition. Any complaints regarding quality and completeness must be communicated to Attimo Chocolate immediately, but no later than within 24 hours after delivery, otherwise the delivery is deemed accepted.
8.2 Attimo Chocolate is not liable for damage in transit or damage due to improper storage of the goods after acceptance by the customer or his assistants.
- Return, exchange and cancellation
9.1. Return or exchange of products delivered to the customer completely and undamaged is excluded.
9.2. After unsuccessful delivery attempt by delivery services to the Attimo Chocolate returned products can not be re-delivered to the customer for food law reasons. In this case, a new paid order must be made by the customer.
10.2 Order-related and other correspondence by Attimo Chocolate can be done electronically. We expressly point out the security risks such as virus transmission, data corruption, loss of data or access by third parties that are present during data transmission via e-mail and not under the influence of Attimo Chocolate. By ordering and specifying his e-mail address, the customer allows Attimo Chocolate to send documents and other data electronically and also with unencrypted e-mails.
- Applicable law and jurisdiction
11.1 Only Swiss law, excluding the Vienna Sales Convention (CISG), is applicable to the contracts.
11.2 The exclusive place of jurisdiction is, subject to the appeal to the Swiss Federal Supreme Court, Zurich.